windows 11 find my device not working

Anonymous
2025-01-17T04:46:32+00:00

find my device is not able to detect location,device's battery etc.

Windows for home | Windows 11 | Security and privacy

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  1. Anonymous
    2025-04-23T14:13:30+00:00

    something weird happened this morning. I'm praying someone hasn't taken over my machine.

    Location and time keeps putting me in Ilinois. I manually set zone to Est but Find my device keeps saying I'm in Illinois... wrong not even close. When I search for my other devices Find does it right. just not this one laptop

    Find My device is turned on but I still can't get it to work right

    BTW under Services Location - Find my Device is NOT listed???

    any ideas??

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  2. Anonymous
    2025-01-17T06:44:31+00:00

    Hi Amitesh,

    If Find My Device isn’t working correctly on your Windows 11 system, it could be due to permissions, incorrect settings, or hardware issues. Here’s how to troubleshoot and resolve this:

    1. Check Find My Device Settings:

    • Go to Settings > Privacy & Security > Find my device.

    • Ensure Find My Device is turned on.

    • If it’s off, sign in with your Microsoft account and enable it.

    2. Enable Location Services:

    • Go to Settings > Privacy & Security > Location.

    • Turn on Location Services.

    • Ensure Let apps access your location is enabled, and verify that Find My Device is listed and toggled on.

    3. Verify Network and Battery:

    • Network Connection: Ensure your device is connected to the internet. Find My Device relies on an active connection to send updates.

    • Battery Settings:

    • Open Settings > System > Power & Battery.

    • Disable Battery Saver, as it might restrict background activity.

    4. Sign in with the Same Microsoft Account:

    • Ensure you’re signed in to your Windows 11 device with the same Microsoft account you use to access Find My Device on the web.

    5. Check for Updates:

    • Update your system to the latest version:

    • Go to Settings > Windows Update > Check for Updates.

    • Install any pending updates.

    6. Test on the Microsoft Website:

    • Visit the Find My Device page.

    • Sign in with your Microsoft account and see if your device appears. If it doesn’t:

    • Refresh the list.

    • Verify that your device has sent location updates recently.

    7. Reset Find My Device Settings:

    • Turn off Find My Device, restart your computer, then turn it back on.

    Additional Resource:

    Search “Fix Find My Device not working Windows 11” on YouTube or Google for step-by-step tutorials. A guide like this one might help.

    Let me know if these steps help or if you need further assistance. If this resolves your issue, please mark this reply as helpful or as the answer!

    Best,

    Eric

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  3. Anonymous
    2025-03-30T10:17:25+00:00

    Hello Eric,

    Have Done everything you write above, and my devise is on my Microsoft Account online, but it will not let me se the last location 😢

    Do you have any hints?

    //Mikkel

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  4. Kapil Arya 38,701 Reputation points Volunteer Moderator
    2025-01-17T08:25:11+00:00

    Hello,

    See if this fix helps you:

    https://www.kapilarya.com/fix-find-my-device-not-working-on-windows-11

    Let us know if this helps!

    Note: Included link in this reply refers to blog by a trusted Microsoft MVP.

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