My screen is zoomed in after I restarted my computer and I can't change it

Anonymous

When I restarted my computer, the screen of my computer has zoomed in and I can't change the resolution or display. It says "100%(recommended)" and I can't make it less than 100%. How can I fix this problem?

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EmilyS726 277.8K Independent Advisor

Ok, right click on the AMD display adapter in Device Manager, enable it. Restart.

I think that might be all you need.

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EmilyS726 277.8K Reputation points Independent Advisor

2025-02-01T19:44:38+00:00
Hello,

What's the current resolution set at? Is it at the highest value you can choose?

Can you share with me two screenshots please?
1. Go to Device Manager > Display Adapters, I would like to see what's listed.
2. Please type msinfo32.exe in the search on the taskbar and hit enter, then share a screenshot of the pop up.
Thanks!
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Anonymous

2025-02-01T20:08:42+00:00

my display resolution is set at 1024 x 768 but I can't change it

under display adapters, it says AMD Radeon RX 6500 XT

And for the 3 part, is it supposed to show up system information?
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EmilyS726 277.8K Reputation points Independent Advisor

2025-02-01T20:10:53+00:00

Is AMD Radeon listed with a down arrow?

For the msinfo32, I need:

Version

System Model:

Baseboard product.
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Airbus A350 8,305 Reputation points Volunteer Moderator

2025-02-01T20:16:10+00:00

Hello,

Could you press Windows key + Escape and see if that unzooms your screen?

Hope to hear back from you.
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