Windows 24H2 (KB5051987) installation error

Anonymous
2025-02-23T17:10:34+00:00

My computer has Windows 11 24h2, This is a new computer and I used Windows 11 media creation tool for intallation, now it is trying to update to Windows 24h2 and keeps sending error 0x800f0993, I cant seem to remove the error, tried troubleshooting using troubleshooter but it can't identify the issue

Windows for home | Windows 11 | Windows update

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Ramesh Srinivasan 90,210 Reputation points Independent Advisor
2025-02-23T18:03:04+00:00

Hi Ajinkya, This is Ramesh.

The KB5051987 update shows the errors 0x800f0993 and 0x80070306 on many systems. Please see if you can install it offline from the Microsoft Update catalog.

First, download the following .msu packages:

https://catalog.sf.dl.delivery.mp.microsoft.com...

https://catalog.sf.dl.delivery.mp.microsoft.com...

Save the two .msu files in a folder -- e.g., C:\Packages

Option 1: Install the .msu packages manually

First, install the prerequisite update - "windows11.0-kb5043080-x64_953449672073f8fb99badb4cc6d5d7849b9c83e8.msu"

Then, install "windows11.0-kb5051987-x64_199ed7806a74fe78e3b0ef4f2073760000f71972.msu"

Option 2: Use DISM to install the packages.

Open admin Command Prompt and run this command:

DISM /Online /Add-Package /PackagePath:c:\packages\windows11.0-kb5051987-x64_199ed7806a74fe78e3b0ef4f2073760000f71972.msu

Restart Windows.

Option 3: Repair install Windows 11 using Settings

If none of the above methods help, the best option is to reinstall Windows 11 via Settings. Your apps, settings, and files will be intact.

Please see:

Fix issues by reinstalling the current version of Windows - Microsoft Support:

https://support.microsoft.com/en-us/windows/fix...

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  1. Ramesh 183.7K Reputation points Volunteer Moderator
    2025-02-24T03:27:21+00:00

    Thanks Ramesh,

    I did try first two things but they didn't work but the option 3 did. Thanks for your help

    Glad it's resolved, Ajinkya.

    Thanks for the feedback.

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  2. Anonymous
    2025-02-24T01:42:41+00:00

    Thanks Ramesh,

    I did try first two things but they didn't work but the option 3 did. Thanks for your help

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