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I am getting a popup message on booting into Windows 11. It says, "C:\Windows\System32/SecurityHealth\10.0.027777.1008-0\SecurityHealthSSO.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original install media or contact your system administrator or the software vendor for support."
This is essentially the same as others have reported. Like here - https://answers.microsoft.com/en-us/windows/forum/all/message-securityhealthssodll-contains-an-error/bfbe2ce5-b37c-423d-a84a-a0869db7aee0
It includes a link to another website - https://www.winhelponline.com/blog/securityhealthsystray-bad-image-0xc000012f/
Following those instructions, I can't successfully complete each step. In the second one, it asks us to:
SecurityHealthSSO.dll to C:\Temp. You need to extract the DLL that corresponds to the security platform version mentioned in the error message.I had trouble with this step. I was not sure how to extract the .dll file to the right C:\Temp folder. Also, when I tried to create a new folder named Temp, it asks me if I wanted to merge it with C:\temp. I tried just copying the Dll file, but that did not work. It says "The system cannot find the path specified." when I type "cd /d c:\windows\system32\securityHealth\10.0.027777.1008-0" The other commands seemed to run fine.
I have tried a few other solutions but nothing has worked so far
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Please run:
Post the screenshot of the Command Prompt window.
Now, copy the downloaded "SecurityHealthSSO.dll" file to "C:\Windows\System32\SecurityHealth\10.0.27777.1008-0" using File Explorer. Overwrite the target file when prompted.
Hi I am having the same problem as OP except that when I run the command I keep getting "The system cannot find the file specified."
Here is the log (I can't upload screenshots for some reason):
Microsoft Windows [Version 10.0.26100.1301]
(c) Microsoft Corporation. All rights reserved.
C:\Windows\System32>cd /d c:\windows\system32\securityHealth\10.0.27777.1008-0
c:\Windows\System32\SecurityHealth\10.0.27777.1008-0>takeown /f SecurityHealthSSO.dll /a
SUCCESS: The file (or folder): "c:\Windows\System32\SecurityHealth\10.0.27777.1008-0\SecurityHealthSSO.dll" now owned by the administrators group.
c:\Windows\System32\SecurityHealth\10.0.27777.1008-0>icacls SecurityHealthSSO.dll /grant *S-1-5-32-544:(F)
processed file: SecurityHealthSSO.dll
Successfully processed 1 files; Failed processing 0 files
c:\Windows\System32\SecurityHealth\10.0.27777.1008-0>copy /y C:\Temp\SecurityHealthSSO.dll
The system cannot find the file specified.
c:\Windows\System32\SecurityHealth\10.0.27777.1008-0>copy /y C:\Temp\SecurityHealthSSO.DLL
The system cannot find the file specified.
c:\Windows\System32\SecurityHealth\10.0.27777.1008-0>
my version was the same. The steps I've followed are below and I didn't get any pop up!
- grabbed the file from the links,
- saved it in c:\Temp file I created
- ran the commands from Ramesh:
- cd /d c:\windows\system32\securityHealth\10.0.27777.1008-0
- takeown /f SecurityHealthSSO.dll /a
- icacls SecurityHealthSSO.dll /grant *S-1-5-32-544:(F)"
- Ran the copy command from axa
- restarted the PC and... no pop up when it rebooted!
Do I need to leave the temp folder that I created or can I remove this now just to tidy up and remove clutter (however small it may be)
The Temp folder can be removed.
my version was the same. The steps I've followed are below and I didn't get any pop up!
Do I need to leave the temp folder that I created or can I remove this now just to tidy up and remove clutter (however small it may be)
This was helpful as I was having the same blocks. Thank you, the above commands were after following the original linked post if I am following along right?
Note:
The command applies if the error message dialog mentions the version number 10.0.27777.1008-0. If it's a different version, you need to use the appropriate version number in the command line. Some systems may be running the security platform version 10.0.27703.1006-0. For more clarity, post a screenshot of the error.
