This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
I am getting a popup message on booting into Windows 11. It says, "C:\Windows\System32/SecurityHealth\10.0.027777.1008-0\SecurityHealthSSO.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original install media or contact your system administrator or the software vendor for support."
This is essentially the same as others have reported. Like here - https://answers.microsoft.com/en-us/windows/forum/all/message-securityhealthssodll-contains-an-error/bfbe2ce5-b37c-423d-a84a-a0869db7aee0
It includes a link to another website - https://www.winhelponline.com/blog/securityhealthsystray-bad-image-0xc000012f/
Following those instructions, I can't successfully complete each step. In the second one, it asks us to:
SecurityHealthSSO.dll to C:\Temp. You need to extract the DLL that corresponds to the security platform version mentioned in the error message.I had trouble with this step. I was not sure how to extract the .dll file to the right C:\Temp folder. Also, when I tried to create a new folder named Temp, it asks me if I wanted to merge it with C:\temp. I tried just copying the Dll file, but that did not work. It says "The system cannot find the path specified." when I type "cd /d c:\windows\system32\securityHealth\10.0.027777.1008-0" The other commands seemed to run fine.
I have tried a few other solutions but nothing has worked so far
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Please run:
Post the screenshot of the Command Prompt window.
Now, copy the downloaded "SecurityHealthSSO.dll" file to "C:\Windows\System32\SecurityHealth\10.0.27777.1008-0" using File Explorer. Overwrite the target file when prompted.
No. Dragging to Temp won't work. See instructions in the original post.
// Also, what do you mean by exact error message?//
I'm referring to the error you're trying to fix.
I can't seem to extract the 10.0.27777.1008-0 folder from the zip file to Temp as even though it says downloaded as a compressed zip file I can open the folder and click on the 10.0.27777.1008-0 folder but it doesn't give me an option to extract a single folder only, or am I doing something wrong?
No. Dragging to Temp won't work. See instructions in the original post.
// Also, what do you mean by exact error message?//
I'm referring to the error you're trying to fix.
The last two commands didn't work because you didn't download the zip file mentioned earlier in this thread. The zip file (cited by the original poster) must be downloaded first.
Also, post the exact error message you see regarding "SecurityHealthSSO.dll".
Hi, I did download the zip file and it was in my downloads folder, but what I did after was drag and drop 10.0.27777.1008-0 file into my Temp folder from the folder in downloads, is that correct?
Also, what do you mean by exact error message?
The last two commands didn't work because you didn't download the zip file mentioned earlier in this thread. The zip file (cited by the original poster) must be downloaded first.
Also, post the exact error message you see regarding "SecurityHealthSSO.dll".
