Windows 11 Activation after uprade.

Anonymous
2025-06-02T19:51:43+00:00

Hello,

We are upgrading our win 10 computers to windows 11, after doing the update in an OptiPlex 3000, we got activation error after the upgrade.

This is what I get when I ran cscript slmgr.vbs /DLV :

Microsoft (R) Windows Script Host Version 5.812 Copyright (C) Microsoft Corporation. All rights reserved.

Software licensing service version: 10.0.26100.4202

Name: Windows(R), Professional edition

Description: Windows(R) Operating System, RETAIL channel

Activation ID: 4de7cb65-cdf1-4de9-8ae8-e3cce27b9f2c

Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

Extended PID: 03612-03308-000-000000-00-1033-26100.0000-1522025

Product Key Channel: Retail

Installation ID: 352137611011933457861771764104860366945174546625167702835936162

Use License URL: https://activation-v2.sls.microsoft.com/SLActivateProduct/SLActivateProduct.asmx?configextension=Retail

Validation URL: https://validation-v2.sls.microsoft.com/SLWGA/slwga.asmx

Partial Product Key: 3V66T

License Status: Notification

Notification Reason: 0xC004F034.

Remaining Windows rearm count: 1001

Remaining SKU rearm count: 1001

Trusted time: 2025-06-02 3:22:29 PM

Windows for home | Windows 11 | Install and upgrade

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
EmilyS726 279.7K Reputation points Independent Advisor
2025-06-02T22:10:40+00:00

Ok, I think we might be getting closer to this.

According to Dell, this service tag pulls up Windows 10 LTSC edition.

I am not sure how your device ended up with Pro edition - very likely your organization has a volume licensing account.

Are you the IT admin user ? If so, find the license in your Admin Center and use the key there to activate.

Was this answer helpful?

1 person found this answer helpful.
0 comments

8 additional answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2025-06-02T21:36:58+00:00

    This is the service tag:

    OptiPlex 3000 Thin Client

    Service Tag: 1PRD6X3

    Was this answer helpful?

    0 comments
  2. EmilyS726 279.7K Reputation points Independent Advisor
    2025-06-02T21:27:15+00:00

    OK, so there's an OEM key onboard, but we don't know if that was for home or pro.

    Can you run cmd in the search on the taskbar to launch command prompt, then run:

    wmic bios get serialnumber

    And tell me what the service tag/serial number is.. I need to check against Dell to see what edition the OEM key is for.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2025-06-02T21:22:15+00:00

    Was this answer helpful?

    0 comments
  4. EmilyS726 279.7K Reputation points Independent Advisor
    2025-06-02T21:12:10+00:00

    OK, then you won't be able to use the troubleshooter method if your devices are domain joined.

    Launch Powershell (note, it is not Command Prompt, but Powershell) in admin mode, and run this code to see if you have an OEM license on the motherboard.

    (Get-CimInstance -ClassName SoftwareLicensingService -Property OA3xOriginalProductKey).OA3xOriginalProductKey

    Was this answer helpful?

    0 comments