Hi, good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, rest assured, I'm going to do my best to help you.
Please let me know if you have tried the methods below.
- If you have a third-party VPN or Antivirus installed, please try to temporarily uninstall it then check if the issue persists.
- Please try changing your Region to United States
- Please try signing out your Microsoft Account from the Microsoft Store then sign-in again
- Check the Microsoft Store Install Service Press the Windows Key + S and type in services.msc. Find the Microsoft Store Install Service and double click, If the status is Running, right click it then select Restart If disabled, change it to Automatic, click Start and click OK.
I look forward to receiving your update and I'm willing to collaborate with you till we resolve the issue. Do keep me informed.
Kind regards,
John DeV
Independent Advisor