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Hi
I have been having a problem with my system restarting randomly
in event viewer the event was as stated
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Kernel-Power 41
Event viewer also tells me the reason as well
Connectivity state in standby: Disconnected, Reason: NIC compliance Kernel-Power 172
| - | System |
|---|
| - | Provider | <br> | --- | --- | <br><br><br><br> | [ Name] | Microsoft-Windows-Kernel-Power | <br> | --- | --- | --- | --- | --- | <br><br><br><br><br> | [ Guid] | {331c3b3a-2005-44c2-ac5e-77220c37d6b4} | <br> | --- | --- | --- | --- | --- |
|---|
| EventID | 172 | <br> | --- | --- | --- |
|---|
| Version | 0 | <br> | --- | --- | --- |
|---|
| Level | 4 | <br> | --- | --- | --- |
|---|
| Task | 203 | <br> | --- | --- | --- |
|---|
| Opcode | 0 | <br> | --- | --- | --- |
|---|
| Keywords | 0x8000000000000404 | <br> | --- | --- | --- |
|---|
| - | TimeCreated | <br> | --- | --- | <br><br><br><br> | [ SystemTime] | 2020-07-29T20:03:54.468131200Z | <br> | --- | --- | --- | --- | --- |
|---|
| EventRecordID | 33894 | <br> | --- | --- | --- |
|---|
| Correlation | <br> | --- | --- |
|---|
| - | Execution | <br> | --- | --- | <br><br><br><br> | [ ProcessID] | 4 | <br> | --- | --- | --- | --- | --- | <br><br><br><br><br> | [ ThreadID] | 376 | <br> | --- | --- | --- | --- | --- |
|---|
| Channel | System | <br> | --- | --- | --- |
|---|
| Computer | DESKTOP-C7QVPLP | <br> | --- | --- | --- |
|---|
| - | Security | <br> | --- | --- | <br><br><br><br> | [ UserID] | S-1-5-18 | <br> | --- | --- | --- | --- | --- |
|---|
| - | EventData |
|---|
| State | 2 |
|---|
| Reason | 6 |
|---|
I am hoping I have given enough information and look forward to a reply
many thanks
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi again William
I am trying to update to the latest BIOS update and am unable to due to missing ATK drivers
I am using Winflash and am unable to open it due to missing drivers "ATK drivers do not exist, please reinstall drivers"
I have tried to reinstall it seems the system is not picking it up
Latest ATK is here:
