Crtl Key opens default browser window. Windows key shuts down pc.

Anonymous
2024-01-10T05:20:18+00:00

Whenever I press the LEFT control key, the default browser opens a new window > And whenever I press the Windows key, my PC shuts down.

I am using Windows 11

What could possibly be causing this? I have turned off sticky keys, and when I open the onscreen keyboard and press control or the Windows key these problems DO NOT occur.

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2024-01-10T06:12:56+00:00

Hello Simon, sorry about your problems. My name is Marco and I will do my best to help you.

For the CTRL key, check in your browser shortcuts.

Right-click on your browser shortcut (which is located in the desktop for example).

Select "Properties".

Open the "shortcut" tab and look in "Shortcut key" case if CTRL key is entered. IF yes, replace it with None

Click Apply and OK

And for the Windows key, you can go to the Device Manager to delete the keyboard drivers and reinstall them.

To do this, right-click on the Windows start button and select Device Manager.

Next, find the keyboard, right-click on the driver and select Uninstall.

Restart Windows to reinstall the default keyboard drivers.

Was this answer helpful?

1 person found this answer helpful.
0 comments

1 additional answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2024-01-10T08:17:35+00:00

    Thank you for the reply and information.

    Uninstalling the keyboard driver and restarting fixed the issue.

    Was this answer helpful?

    0 comments