print management - empty port list

Antonino Dimarco 11 Reputation points
2021-02-09T07:15:11.873+00:00

print management
print server
empty port list

in my W2019 server I cannot print anything, and in the print server I no longer see the ports (lpt1-nul-com-file ....), and if I try to insert one manually I get the error shown in the image.

you can help me ? thank you

65608-image.png

Windows for business | Windows Server | User experience | Print jobs
Windows for business | Windows Server | User experience | Other

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  1. Thomas Urheim 0 Reputation points
    2025-06-20T08:00:06.6566667+00:00

    Hi everyone

    I just had the same problem. First, I tried an in-place upgrade. Then I tried copying the registry from another Windows 11 (Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors).

    All without success.

    Then I found a reference to the group policy. When updating Windows to 24H2, the entry must have been enabled: Computer Configuration -> Policies -> Administrative Templates -> Printers.

    Search for the policy "Point and Print restrictions

    Disable this item!

    Hallelujah, it works again!

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  2. Federico Casari 1 Reputation point
    2022-03-08T13:08:23.403+00:00

    I did the same, it took 8 hours (of fear) but finally the problem gone.

    I would have preferred to solve the problem in the most correct way by identifying the problem but I have not been able to identify other solutions.
    Let's go on.

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  3. Antonino Dimarco 1 Reputation point
    2022-03-05T09:14:27.147+00:00

    i've make an installation over the installation corrupt and it now are ok

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  4. Anonymous
    2021-02-10T03:48:00.377+00:00

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  5. Victor Nikityuk 6 Reputation points
    2021-02-09T07:17:45.113+00:00

    Please check if the Spooler service is running (Control panel - administrative tools - services).

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