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I've configured both a Live account and a gmail account on the Mail app of my surface. I get all of my Live emails and any attachments. I also get all of my emails in my Gmail account however, I do not get all of the associated attachments. In some cases its a just a simple JPG file. If I check my Gmail online I can see all of the associated attachment. I have also forwarded the Gmail emails in question to my live account and when I see the forwarded Live email on my surface the attachment does display and I'm able to open them.
Does anyone know what setting I have to change on either on Gmail or my Surface. Most of the attachments that do not display are JPGs. I do not think its a size limitation as many of the files are small and as I mentioned I can forward them to my Live account (via web Gmail) and I can see the attachments with no problems.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
In Outlook Express, where my gmail is set up, a business card attachment does not show at all.
Have to go to web based gmail to see it and then jump through hoops to download and discplay. It wants to install Outlook to - I assume - be able to display. It does not even have the business card attachment icon on the email.
I'm glad that worked. I don't know why the regular Google settings had a problem with attachments, it is what I use and I've never had a problem. Google has announced that they are switching from EAS to their own system starting next July. I don't know if they will grandfather in the stuff that's already set up and working.
This worked, I can see all of my emails and attachments as expected. However, why is the Gmail option not working. Additionally I understand Google will stop supporting active sync in a few months.
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Hello again xdiman,
Is your Touchcover/Keycover attached or unattached when this happens? Do you touch or click on the attachment, have you tried right clicking on them, if so, what happens?
