Microsoft Copilot blank white page when signed in

New computer, same issue.

literally same, i updated the app any time there was one available in the microsoft store but it is still the same. have you found any solutions yet?

I have the same issue. I tried changing my browser, clearing the cookies, but it didn't help. It does work in the edge sidebar, but neither in the windows app, nor the website (on any browser) when I sign in. If I don't, its all right. It even works fine on my phone app.

After testing a few things, this is what I found out.

• When I clear my clear my cookies and restart the browser, it works, until I sign back in.
• This happens with any account I sign in, not just the one that I am always signed into.

Instead of signing in from another account, I logged off with my account and then logged back in. That worked for CoPilot. I was still having problems loading ChatGPT, so I cleared my browser cache.

Hello Joe_BMF.

Welcome to Microsoft Community.

Regarding to your information I assume that you have some issues on Copilot.

Are you experiencing a white screen issue after signing in? If so, it could be an account issue. You can try switching to another account to

see if the issue persists, as sometimes specific accounts may encounter similar problems.

You can also try creating a new profile or using a different browser to see if the issue still occurs.

We also recommend that you feedback the related issue to Copilot developers via the feedback button in the lower right corner for this issue.

Best Regards,

Tommy-MSFT | Microsoft Community Support Specialist