Co pilot mic unresponsive after update

Anonymous
2025-02-02T06:28:59+00:00

Dear Microsoft Copilot Team, I am writing to report an issue I've encountered with the Copilot app on my Android device after the most recent update. I am no longer able to use the microphone option. Prior to the update, the microphone feature worked perfectly, allowing me to use voice input. Now, the microphone button is either unresponsive or it appears to be active but does not register any voice input. I have tried the following troubleshooting steps: * Restarting my device * Checking microphone permissions for the Copilot app in my phone's settings * Ensuring my microphone is working with other apps Unfortunately, the issue persists. This microphone functionality is crucial for how I use the Copilot app, and its absence is severely impacting my ability to use the app effectively. Could you please investigate this issue and provide a solution as soon as possible? I would appreciate any guidance or updates regarding a fix. My device details are as follows (please provide if helpful for troubleshooting): * Android Version: [Android 14] * Copilot App Version: [ 30.0.430131001 ] Device Make and Model: [REALME 10 PRO PLUS]

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  1. Anonymous
    2025-02-03T03:20:23+00:00

    Dear Jugal Das!

    Welcome to the Microsoft Community!

    Thank you for reporting the microphone issue you experienced in the Microsoft Copilot app and the troubleshooting steps you took. We understand that this is an inconvenience for you to use the app, and we will do our best to help you resolve this issue.

    Please provide your feedback to the Android development team directly through the "Help & Feedback" feature in the Copilot app. Doing so can help the development team collect your device information and usage more quickly, so that the problem can be diagnosed and resolved more effectively. Here are the steps:

    Open the Copilot app.

    Access the Settings or Help section.

    Select "Help & Feedback" or a similar option.

    Describe the issue you are experiencing in the feedback window and be sure to include your device details such as Android version, Copilot app version, and device make and model.

    Submit your feedback.

    In addition, we also recommend that you try the following additional steps to rule out other possible causes of failure:

    Clear the cache and data of the Copilot app.

    Then try uninstalling Copilot and reinstalling the app.

    We will continue to monitor this issue and hope that you can resume normal use as soon as possible. Thank you again for your patience and understanding. If you need further assistance after submitting feedback, please let me know.

    Thank you for your understanding and support! 

    I wish you all the best.

    Best regards,

    Yang.Z - MSFT | Microsoft Community Support Specialist

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  2. Anonymous
    2025-02-15T17:43:26+00:00

    I have sane issue, muting the mic when going in to a meeting, unmuting after the meeting copilot doesn't respond but the mic icon looks like it is responding to my speaking - just no audio. To developers: when I goto settings- change voice - close settings - mic works again.

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  3. Anonymous
    2025-03-05T12:03:36+00:00

    Tried all of thr above. Im using samsung galaxy s25 ultra (Android 15). Copilot worked perfectly on my s24 but not on my s25.

    Im basically not using copilot as the entire draw to this was my ability to have a voice conversation which im not unable to do.

    Regards

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  4. Anonymous
    2025-03-13T23:08:53+00:00

    Same here brand new Samsung Galaxy s25 Ultra with T-Mobile. However, on my s22 ultra before upgrading it was very glitchy and would not respond sometimes as well..

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  5. Anonymous
    2025-04-06T11:13:00+00:00

    Same.

    On Xiaomi 13.

    Clicking on the mic icon nothing happens.

    I added the mic permission manually but still nothing.

    Also, when started for the first time, Copilot asked for some other permissions (I granted all of them), but didn't ask for mic permissions.

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