please unban my rewards account

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please unban my rewards account

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when is my rewards acount going to be unbanned i already tried to send a message to Microsoft Rewards support page and still no answer its been about three months and its still saying

Your Microsoft Rewards account has been suspended. Our research indicates that you or your Microsoft Rewards account has engaged in one or more violations of the Microsoft Services Agreement, which may include, but is not limited to: Maintaining multiple user accounts per household Opening more than one user account per individual Residing outside of the supported regions Providing inaccurate account information, including your true first and last name, your complete and accurate mailing address, a working phone number and your email address Using a service intended to confuse your true IP address or your location Using a bot, cheat code, macro or other automated method to participate in Microsoft Rewards Learn more about the Microsoft Rewards program

two out of all of these i know could be the problem

i have used a vpn while i was at school and forgot to turn it off
my sister and i are both in the bing rewards program and we live in the same house

and those could be the problem.

please help me with this i want to continue the rewards program

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Answer 1

Good day, thanks for your question. You will not be suspended for doing searches in an appropriate manner not unless you are using a proxy or a vpn to do it. You may still be able to recover the account depending on the reason for the suspension. Microsoft typically suspends accounts for violating the Microsoft Rewards terms of service, such as using automated tools to earn points, having multiple accounts, or engaging in fraudulent activities. Response times may vary due to workload or other tasks at hand, but rest assured that they will review your case and let you know if your account can be reinstated and after that you can decide if you will create a new account. You can submit an appeal via the link below, please be guided that the form might be grayed out with your account and you will need to use a different account and let the relevant team know on what happened.

https://go.microsoft.com/fwlink/?linkid=2238907

Regards,

Paul R.