Custom fields displayed on the booking homepage

Question

Custom fields displayed on the booking homepage

Zhanghan Huang 40

My Job is enhancing the booking form by adding two new questions to collect the Job Title and Company Name. I’ve already added these fields under the customer information section within the relevant Booking service settings.

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However, I’ve run into a limitation: while these new fields appear correctly in the service-level booking form, they do not show up on the main Booking Page (the publicly shared service booking homepage). After researching this issue online, it seems to be a known bug in Microsoft Bookings — custom fields are tied to individual services and aren’t displayed on the consolidated booking homepage.

Could any experts in the community advise on how to handle this?

Jon Ramos 0 Reputation points

2025-10-22T14:19:03.7366667+00:00

I have also run into this issue. I have different services based on time increments (15 min, 30 min, 60 min) and I want to have a drop down custom field so the end user can pick which issue they need to meet with me about. The custom fields don't show up on the booking page that offers multiple service choices. Frustrating.

1 answer

Your answer

Jon Ramos 0 Reputation points

2025-10-22T14:19:03.7366667+00:00

I have also run into this issue. I have different services based on time increments (15 min, 30 min, 60 min) and I want to have a drop down custom field so the end user can pick which issue they need to meet with me about. The custom fields don't show up on the booking page that offers multiple service choices. Frustrating.

Answer 1

Amanda Burczyk 0

Sadly, this feature is just not available for personal bookings pages.

I had to make myself a Services page where I am the only Staff member, as a work around to this issue.

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