Please merge two profiles

Anonymous
2025-06-09T06:30:14.47+00:00

I cannot see my upcoming appointments under certification dashboard. On connecting with Pearson Vue support, they said there are two accounts with same name. Please help me merge the two accounts. Please merge it to email id - <PII removed>. Please notify once done on the same email id.

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TP 164.7K Reputation points Volunteer Moderator
2025-06-09T06:36:11.7166667+00:00

Hi Shweta,

Exam/certification issues are handled in Microsoft Credentials forum. There are dedicated support moderators over there that will typically respond within 2 business days and can assist. Please use link below to ask new question over there:

Microsoft Credentials forum - Ask a new question

Please click Accept Answer if the above was helpful.

Thanks.

-TP

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