Upgrading to Windows 11 24H2 causes remote desktop connections to Windows 7 machines not to show graphics correctly.

Alessandro Cipriano 205 Reputation points
2024-10-03T09:25:51.5866667+00:00

After having upgraded Windows 11 to 24H2, the remote desktop connections to machines that use Windows 7 or Windows Server 2008R2 do not show graphic content correctly.

Returning to the previous Windows 11 version (23H2) has resolved the problem.

No problems with remote desktop connections to other machines with more recent operating systems. Unfortunately, the above-mentioned Windows 7 machine is "special", as it is used to control some very old industrial system control and it is not upgradable.

RemoteDesktopProblemAfter24H2

Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services

24 answers

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  1. Comraddm 120 Reputation points
    2025-01-14T20:22:51.8633333+00:00

    Hi everyone!

    Here's a required structure:

    User's image

    Just copy those dirs and files from old build of Windows 11 23H2 to some place and then make a shortcut for this mstsc.exe file to your desktop and use it for rdp connections instead of a new one from 24H2.

    If you have another locale than en-US, e.g. uk-UA, copy it with corresponding files too.

    Also you can try to download my version, it includes en-US, ru-RU and uk-UA locales (5.4MB):

    https://mega.nz/file/gMIh2bLI#vyX1PUuGeuj5NI__VX9KgUSAUY5U2tlt1cU5xqR4MJE

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  2. James White 15 Reputation points
    2025-02-01T02:27:00.4233333+00:00

    Good news happy campers..

    Edition Windows 11 Pro for Workstations

    Version 24H2 (insider Release Preview installed 1/2/2025)

    OS build 26100.3037

    Experience Windows Feature Experience Pack 1000.26100.48.0

    ***!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    SEEMS to have resolved the issue

    • MSTSC.EXE - FIXED - used direct (default.rdp)
    • saved rdp - fixed
    • RDM Devolutions using latest rdp - FIXED

    ***!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    in Passing..

    I note that the top bar for MSTSC can be moved (dragged) from middle and hides unless it is pinned. You may have to feel around with the mouse for it - but that is not this topic.

    Thanks Bill

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  3. James White 15 Reputation points
    2025-02-04T00:28:10.7733333+00:00

    Just so y'all are aware

    The latest release preview build of W24H2 fixes the RDP API, and MSTSC.exe

    The Modern APP remote desktop was never broken, The issues with Modern APP remote desktop were to do with the bar at the top and not part of this topic

    Edition Windows 11 Pro for Workstations

    Version 24H2 (insider Release Preview installed 1/2/2025)

    OS build 26100.3037

    Experience Windows Feature Experience Pack 1000.26100.48.0

    The Changed file is mstscax.dll which matches the Build Version and has a datetime stamp of 29/1/2025. and a build version of 10.0.26100.3037. this is the only changed file since October 2024

    For release versions of Windows 11 Pro 24H2 build 26120.1912 the filedate is 3/10/2024

    User's image

    there's ya problem so no fix yet there in latest servicing pack for production versions, which are still broken..

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  4. Ryan S 15 Reputation points
    2025-02-12T23:39:42.36+00:00

    I just installed 2025-02 Cumulative Update for Windows 11 Version 24H2 for x64-based Systems (KB5051987) and this issue appears to have been resolved. Edit: Worked on one and not another

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    3 people found this answer helpful.

  5. David Levine 1 Reputation point
    2025-02-15T10:51:43.0866667+00:00

    See: https://www.reddit.com/r/sysadmin/comments/1gbq4y7/windows_11_24h2_rdp_session_hangs_on_logon/

    "For anybody still having this issue, this was the solution that fixed it for me. Group Policy change to the following. No more hanging when reconnecting to disconnected 24H2 sessions!

    Local Computer Policy> Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Connections > Select network detection on the server - set to Enabled, Turn off Connect Time Detect and Continuous Network Detect"

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