Can Microsoft Teams Voice do Branded Calling?

Hi @Percy Ricra

As an admin, you can control caller ID for both inbound and outbound calls. When a user makes a call, you can change the caller ID to display your organization's main phone number and company name instead of the user's phone number. You can create a custom caller ID policy:

1. In the left navigation of the Microsoft Teams admin center, go to Voice > Caller ID policies.
2. Select Add.
3. Enter a name and description for the policy.
4. Turn on or off Block incoming caller ID and Override the caller ID policy.
5. Enter a Calling Party Name. This is the name that will appear on outbound calls.
6. Enter a Calling Party Number. This is the number that will appear on outbound calls. You can use the default number, a service number, or a user number.
7. Select Save.
8. To assign the policy to your users, go to Users > Active users.
9. Select the users you want to assign the policy to, and then select Edit settings.
10. Under Policies, select the caller ID policy you created, and then select Save.

For more details, you may refer to the article.

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