Excel file damaged again for no reason? !

W.K. LI 45 Reputation points
2023-06-14T01:31:37.0966667+00:00

Every day, I use the bat file( As shown in the picture) to open 20 independent Excel 2021 files 01 to 20, but from time to time, I will encounter a (random) file that crashes and cannot be opened (sometimes two), and then press Alt+Excel to display the safe mode (As shown in the picture), the crash occurs again after continuing to open the file; even if it can be opened, it is a backup file, which must be saved to overwrite the old file, but the new file loses the macro function for no reason (as shown in the picture)? Tried the following but still can't solve the problem:

  1. Restart the computer and open the file
  2. Restart the computer and open the file
  3. Use the Excel backup file to open
  4. Use yesterday's backup file with the same name to open
  5. Reinstall the electronic version of Office 2021
  6. Reinstall Windows 11 Pro
  7. Replace new RAM (2x16G)

The VBA files (*.xlsb) that can be opened normally every day is damaged for no reason and cannot be recovered!

The final solution is to delete the damaged file, copy other files and rename them instead to open normally, but all content must be redone.

This problem has been going on for a few days and cannot be cured for a year and a half. The problem has been reported to Microsoft and also reported to the machine manufacturer (Dell Precision 3650), but the problem is still unknown and cannot be solved.

Now post again to urge the relevant personnel of Microsoft to pay attention to the problem and understand the reason to fix it.

script

excel_error

Not enough memory to complete this action

Please try using less data or closing other programs

excel_error1

Excel could not be started last time. Safe Mode can help you troubleshoot problems, but some features may not be available in this mode.

Do you want to start in safe mode?

excel_error2

An unexpected error has occurred. Autoresponders are disabled for this Excel session.

excel_error3

No errors detected in ???.xlsb, no fixes necessary.

Microsoft 365 and Office | Excel | For business | Windows

6 answers

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  1. Tanay Prasad 2,260 Reputation points
    2023-06-14T07:24:20.65+00:00

    Hi,

    As per the information and what I can understand, I suggest you try the following steps-

    1. Ensure that there are no conflicting software or plugins installed on your system that might interfere with Excel's functioning. Try disabling or removing any third-party add-ins and run Excel in a clean state to see if the problem persists.
    2. Make sure your operating system, drivers, and Excel itself are up to date.
    3. Use the System File Checker tool to scan for and repair any corrupted system files. Open the Command Prompt as an administrator and run the command sfc /scannow.
    4. Try opening the problematic files on a different computer to see if the issue persists.

    I'd also suggest you read this article on How to fix excel file crash issue.

    Best Regards.

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