Azure Account - We’re unable to validate your phone number

Question

Azure Account - We’re unable to validate your phone number

Ilija Velic 25

I entered only ONE tag, because non of them fit my problem. Tags would be AZURE ACCOUNT, VALIDATION, PHONE, VERIFICATION *

I'm trying to create Azure Free Account. I can't validate my phone number. Tried different browsers, number-formats, text and call option, but outcome is the same. I'm not blocked by provider or anything like that, my phone number is working normally. But when I try to create account, all I get is
"We’re unable to validate your phone number

Phone validation is required to confirm your identity and complete signup.
Reenter your SMS verification code, or try again with a different phone number"

I see that many people have the same problem and that there is no solution. What should I do?

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Answer 1

JamesTran-MSFT 37,356 Microsoft Employee Moderator

@Ilija Velic

Thank you for your post!

I understand that you're having issues trying to create an Azure Free Account, due to not being able to verify/ validate your phone number. Because the creation of an Azure Free account isn't supported here on the Q&A forums, I'd recommend reaching out the Sales team via one of the options listed on the Azure free account webpage. User's image

I hope this helps!

Thank you for your time and patience throughout this issue.

If the information helped address your question, please Accept the answer. This will help us and also improve searchability for others in the community who might be researching similar information.

Al Taranto 0 Reputation points

2023-06-21T14:19:33.73+00:00

I have the same problem. I've been texting with the Sales team for almost 40 minutes. They tried setting up a personal link, I tried clearing my cache, using a different browser, using Private mode. Nothing works.