How do I delete a public IP resource whose provisioning status is Failed?

Question

How do I delete a public IP resource whose provisioning status is Failed?

Toshio Yamazaki 70

Hello,

I have moved some resources from resource group A to resource group B in another subscription. As a result, the public IP resource (01-ip) failed to move. After that, when I try to delete or change the status of the public IP resource that failed to move, I get the following error and cannot delete it.

PS /home/toshio> Remove-AzPublicIpAddress -Name "01-ip" -ResourceGroupName "A" -Force

Remove-AzPublicIpAddress: Resource /subscriptions/*****/providers/Microsoft.Network/publicIPAddresses/01-ip was involved in a move NRP does not allow operations on such resources. Else please contact support to get the resource unblocked.

StatusCode: 400

ReasonPhrase: 400

ErrorCode: MoveOperationInProgressOrFailed

ErrorMessage: Resource /subscriptions/*******/providers/Microsoft.Network/publicIPAddresses/01-ip was involved in a move operation which is NRP does not allow operations on such resources. If a move operation is ongoing, wait for it to complete. Else please contact support to get the resource unblocked.

PS /home/toshio> Get-AzPublicIpAddress -Name "01-ip" -ResourceGroupName "A" | Set-AzpublicIpAddress

Set-AzPublicIpAddress: Resource /subscriptions/********/providers/Microsoft.Network/publicIPAddresses/01-ip was involved in a move NRP does not allow operations on such resources. Else please contact support to get the resource unblocked.

StatusCode: 400

ReasonPhrase: 400

ErrorCode: MoveOperationInProgressOrFailed

ErrorMessage: Resource /subscriptions/******/providers/Microsoft.Network/publicIPAddresses/01-ip was involved in a move operation which is NRP does not allow operations on such resources. If a move operation is ongoing, wait for it to complete. Else please contact support to get the resource unblocked.

I have a static address set up as a public IP address and I am being billed for it.

I tried to create a support request but could not, probably because my contract is Basic.

Any advice would be appreciated.

GitaraniSharma-MSFT 50,292 Reputation points Microsoft Employee Moderator

2023-05-16T12:46:15.3866667+00:00
Hello @Toshio Yamazaki ,

Welcome to Microsoft Q&A Platform. Thank you for reaching out & hope you are doing well

Since the provisioning status of the Public IP failed due to a move operation, it needs to be deleted from the backend.

As you are unable create a support request due to Basic plan, we will try and help you get a one-time free technical support.

Could you please send an email with subject line "ATTN gishar | How do I delete a public IP resource whose provisioning status is Failed?" to AzCommunity[at]Microsoft[dot]com with the following details and I will follow-up with you.

Reference this Q&A thread

Your Azure Subscription ID

Note: Do not share any PII data as a public comment.

We will post a summarized answer once the issue is resolved.

Regards,

Gita
Toshio Yamazaki 70 Reputation points

2023-05-16T13:08:02.9+00:00

Hi,Gita

Thanks for your comment. It helps.

I will send an email to the address you provided later.

Best Regards.

Answer accepted by question author

0 additional answers

Your answer

GitaraniSharma-MSFT 50,292 Reputation points Microsoft Employee Moderator

2023-05-16T12:46:15.3866667+00:00

Hello @Toshio Yamazaki ,

Welcome to Microsoft Q&A Platform. Thank you for reaching out & hope you are doing well

Since the provisioning status of the Public IP failed due to a move operation, it needs to be deleted from the backend.

As you are unable create a support request due to Basic plan, we will try and help you get a one-time free technical support.

Could you please send an email with subject line "ATTN gishar | How do I delete a public IP resource whose provisioning status is Failed?" to AzCommunity[at]Microsoft[dot]com with the following details and I will follow-up with you.

Reference this Q&A thread

Your Azure Subscription ID

Note: Do not share any PII data as a public comment.

We will post a summarized answer once the issue is resolved.

Regards,

Gita
Toshio Yamazaki 70 Reputation points

2023-05-16T13:08:02.9+00:00

Hi,Gita

Thanks for your comment. It helps.

I will send an email to the address you provided later.

Best Regards.

Answer 1

Hello @Toshio Yamazaki

I understand that you were unable to delete a Public IP address from your subscription whose provisioning status failed due to a move operation.

I suggested we create a support request and get it deleted from the backend and helped you get a one-time free technical support. You created a support request to get the IP deleted and below is the summary for the resolution:

The support team engaged the backend PG team, and they manually mitigated the move operation, which caused the provisioning status failure of the Public IP and below is the RCA shared for this issue:

Azure often reviews and modifies existing internal systems to refactor legacy code and improve efficiency. A recent change to the code introduced a regression that caused a small subset of Public IP resource moves to fail and result in the Public IP resource being duplicated and existing in both subscriptions. This bug has now been remediated in the latest version of code and the fix has deployed to all regions. We sincerely apologize for the inconvenience this caused and continually are working to improve the Azure platform.

And you were able to delete the Public IP after this fix.

Kindly let us know if the above helps or you need further assistance on this issue.

Please "Accept the answer" if the information helped you. This will help us and others in the community as well.