Windows 11 File Explorer jumps to top when scrolling

RMT4160 91 Reputation points
2022-11-20T18:31:05.403+00:00

When I am scrolling through a long list of project files, if I don't pick a folder or keep scrolling, the display will jump back up to the top and I have to start all over again. This has apparently been a bug since Windows 10 because I see solutions suggested in a Google search. The solution suggested for the 10 system does not work for 11. The suggested solution for 10 is uncheck the "Automatically pick an accent color from my background option" check box under Choose your accent color which I assume is equivalent to choosing "Manual" in the "Auto/Man" selection of Accent Color in Windows 11.

Windows for business | Windows Client for IT Pros | User experience | Other

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  1. Limitless Technology 45,251 Reputation points
    2022-11-23T15:50:00.933+00:00

    Hi. Thank you for your question and reaching out.

    Have you ever had a new mouse installed? See if the condition can be changed by switching the mouse. If not, give them a shot to see if they can help.

    1. After beginning, go to "File Explorer Options."
    2. Select "Launch folder windows in a different process" under the View tab.
    3. then employ, good
    4. Launch the computer again.

    Has your copy of Windows been updated if the issue hasn't been fixed yet? If not, try updating to see if it resolves the problem.
    https://support.microsoft.com/en-us/windows/3c5ae7fc-9fb6-9af1-1984-b5e0412c556a

    You can also try to disable your accent color.

    1. Click "Settings" from your Start Menu after opening it.
    2. Then select "Personalization."
    3. Toggle "Colors" (on the left frame)
    4. Uncheck the box next to "Automatically Pick An Accent Color From My Background" by scrolling down.

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  2. S.Sengupta 32,911 Reputation points MVP Volunteer Moderator
    2022-11-21T02:02:01.973+00:00

    Apart from Settings > Personalization:

    In the next window, click on Colors on the left side of the pane. On the right side of the pane, scroll down, and uncheck Automatically pick an accent color from my background option under Choose your accent color.

    Other things you could do:

    Just resize file explorer by grabbing it's one of the corners.

    Try using a different mouse.

    Update graphic card driver.

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    2 people found this answer helpful.