Windows 11 File Explorer jumps to top when scrolling

RMT4160 91 Reputation points
2022-11-20T18:31:05.403+00:00

When I am scrolling through a long list of project files, if I don't pick a folder or keep scrolling, the display will jump back up to the top and I have to start all over again. This has apparently been a bug since Windows 10 because I see solutions suggested in a Google search. The solution suggested for the 10 system does not work for 11. The suggested solution for 10 is uncheck the "Automatically pick an accent color from my background option" check box under Choose your accent color which I assume is equivalent to choosing "Manual" in the "Auto/Man" selection of Accent Color in Windows 11.

Windows for business | Windows Client for IT Pros | User experience | Other

Locked Question. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

17 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Glyn Davies 0 Reputation points
    2024-09-13T06:23:27.11+00:00

    I have found that as you scroll down the folder contents, (I am using my music folder) if you click on a sub folder every so often it does not jump back to the top, if you do not click on a folder soon enough it will jump to the last folder selected. So if your folders are labelled A to Z and you scroll down when you stop at say J just click this folder and then carry on down, if you then stop at S and do nothing it will jump back to J so as long as you select a folder or file it will stay put on the last selected until you move on. Hope this helps someone.

    Was this answer helpful?

    0 comments
  2. qhitz 45 Reputation points
    2024-09-08T19:44:12.52+00:00

    Thank you for sharing that solution! Unlinking and uninstalling OneDrive can indeed help if it’s causing File Explorer to refresh constantly. Here’s a step-by-step guide to do that:

    Unlink OneDrive:

    • Right-click the OneDrive icon in the system tray.
      • Select Settings.
        • Go to the Account tab.
          • Click Unlink this PC.
          Uninstall OneDrive: 
          - Open **Settings**.

   - Go to **Apps > Apps & features**.

      - Find **Microsoft OneDrive** in the list.

         - Click **Uninstall** and follow the prompts.

    This should stop OneDrive from continuously connecting to the internet and refreshing File Explorer. If you decide to use OneDrive again in the future, you can always reinstall it from the Microsoft website.

    Was this answer helpful?

    3 people found this answer helpful.
  3. qhitz 45 Reputation points
    2024-09-08T19:39:57.62+00:00

    Solution: Unlink your OneDrive Account

    Uninstall OneDrive Account.

    Reason: OneDrive is continuously connecting in the internet (probably trying to index the folder) and that reason it keeps refreshing file explorer.

    Microsoft probably did not find it annoying or no one really knows from the Microsoft

    Was this answer helpful?

    6 people found this answer helpful.
    0 comments
  4. Gary Barrett 0 Reputation points
    2024-08-25T15:15:35.8633333+00:00

    I had the same problem in a picture folder. I copy and pasted a new folder, put that folder into a different location (Folder) and deleted the original folder. Seem to have worked.

    Was this answer helpful?

    0 comments
  5. Patrick M 0 Reputation points
    2024-08-01T18:30:01.16+00:00

    I have WSL2/Ubuntu installed, and I notice I have this problem with explorer jumping back to the top... until I open an Ubuntu command prompt window, and then the issue is solved even if I exit out of the Ubuntu/WSL2 window until I restart again. Lol what the hecks?

    Was this answer helpful?

    0 comments