Community Center | Not monitored
Tag not monitored by Microsoft.
58,755 questions
1 answer
Legal Name Change Request Redirects to Broken Engage Center No Access Error
Hello Microsoft Support, I need to change my legal name on my Microsoft Learn / Certification profile so it matches my government-issued ID before my exam. However, I am completely blocked by a system error loop. Every time I try to submit a support…
Community Center | Not monitored
asked
2026-11-07T15:42:41.6666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 4%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
karthikeyan S
0
Reputation points
answered
2026-11-07T18:35:38.1633333+00:00
Gérard Oomens
133.7K
Reputation points
Volunteer Moderator
2 answers
5 file not found
HI I tried this sequence to ensure that my purchased Office 2024 is operating instead of the Home/Student 2021 version. I can't get it to show up even though it is clearly installed. I found these instructions and by going manually through the Microsoft…
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,883 questions
asked
2026-11-07T03:08:17.0833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 37%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECF%3C/text%3E%3C/svg%3E)
Constance Falk
0
Reputation points
commented
2026-11-07T18:35:31.01+00:00
Constance Falk
0
Reputation points
0 answers
[29704.1000] 32-bit (WOW64) apps cannot open camera: FrameServer / mfsensorgroup DLLs missing from SysWOW64
系统版本 Windows 11 Insider 29704.1000（Experimental / Future Platforms，2026-11-06 推送）。所有 32 位桌面程序无法调用摄像头，64 位程序正常。排查发现 C:\Windows\SysWOW64 缺少 FrameServer.dll、FrameServerClient.dll、FrameServerCore.dll、FrameServerMonitor.dll、mfsensorgroup.dll，而 System32…
Windows Insider program | Apps on Insider preview
588 questions
asked
2026-11-07T13:05:04.15+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 98%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
玉成 周
0
Reputation points
edited the question
2026-11-07T18:31:19.92+00:00
Gérard Oomens
133.7K
Reputation points
Volunteer Moderator
5 answers
Why is robocopy so slow?
I am using robocopy on Windows10 to make backups of my external USB hard discs. In this case: driveletter R: is a 16TB Seagate Ironwolf hdd. driveletters Z and V are both 8TB Seagate Barracuda hdd's. These discs each backup about half of the data on…
Windows for home | Windows 10 | Files, folders, and storage
23,632 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 86%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
1 answer
My robux didn't arrive
I didn't get my robux and microsoft and xbox doesent help
Windows for home | Other | Gaming
4,519 questions
asked
2026-10-26T23:51:08.13+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 9%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKR%3C/text%3E%3C/svg%3E)
Kev risany
0
Reputation points
commented
2026-11-07T18:24:56.33+00:00
Kev risany
0
Reputation points
5 answers
How to fix enhancements tab disappearing after windows 11 update?
I just upgraded to windows 11 and now my enhances tab on control panel is gone? I have the steel series arctic pro + game dac and it used to work on windows 11. If I click on any other sound device it still has the enhancement tab but not on my steel…
Windows for home | Windows 11 | Gaming
5,534 questions
asked
2025-07-23T14:15:56.04+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 55.00000000000001%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELD%3C/text%3E%3C/svg%3E)
leo dominguez
0
Reputation points
answered
2026-11-07T18:24:47.4033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 1%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIC%3C/text%3E%3C/svg%3E)
Ivan Carmenates Garcia
0
Reputation points
2 answers
How Do I get a refund from Microsoft?
Yesterday I purchased Microsoft Office and paid about £89 with my credit card. However, it could not be downloaded to my MacBook because it can't be installed on Monteray OS because macOS version 14 or later is required. How do I get a refund. I have…
Microsoft 365 and Office | Word | For home | MacOS
Microsoft 365 and Office | Word | For home | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
4,918 questions
asked
2026-11-07T17:58:17.61+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 53%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJR%3C/text%3E%3C/svg%3E)
June Richards
0
Reputation points
edited an answer
2026-11-07T18:24:07.5966667+00:00
Stefan Blom
357.3K
Reputation points MVP
Volunteer Moderator
1 answer
Visual Studio Pro 2026
Licensing says: This product is offered to this subscription level as a trial license only. What does that mean? It works for a span of time?
Developer technologies | Visual Studio | Other
Developer technologies | Visual Studio | Other
A family of Microsoft suites of integrated development tools for building applications for Windows, the web, mobile devices and many other platforms. Miscellaneous topics that do not fit into specific categories.
5,859 questions
asked
2026-11-07T18:21:37.5066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 1%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMJ%3C/text%3E%3C/svg%3E)
Mark Jacob
0
Reputation points
answered
2026-11-07T18:22:33.9533333+00:00
AI answer
2 answers
cant save or edit on excel
cant save or edit on excel renew policy and it wont update
Microsoft 365 and Office | Excel | For home | Other
Microsoft 365 and Office | Excel | For home | Other
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
647 questions
asked
2026-11-07T17:02:55.9133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 10%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBR%3C/text%3E%3C/svg%3E)
beverly ruskus
0
Reputation points
answered
2026-11-07T18:21:49.66+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 24%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
Diana Mariz
11,385
Reputation points
Independent Advisor
2 answers
APIM Managed Developer Portal invitation and password-reset emails are not being delivered
We are trying to use the Azure API Management managed Developer Portal to provide a third-party development partner with controlled access to our APIs and products. The portal itself is working. Users can access the portal, view the APIs and products…
Azure API Management
Azure API Management
An Azure service that provides a hybrid, multi-cloud management platform for APIs.
2,860 questions
asked
2026-11-05T20:57:03.05+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 73%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
Anne Kercher
0
Reputation points
commented
2026-11-07T18:19:30.19+00:00
Anne Kercher
0
Reputation points
2 answers
I can not get the audio to engage om laptop
trying to join a Zoom meeting, but no audio engages. Tried several setting adjustments without results
Windows for home | Windows 11 | Devices and drivers
24,942 questions
asked
2026-11-07T17:25:50.31+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 67%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
Belle South
0
Reputation points
answered
2026-11-07T18:18:32.59+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 7.000000000000001%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
DYARI BARHAM
38,276
Reputation points
Independent Advisor
3 answers
Phone number missing from account profile
No phone number is listed on my account, thus I cannot receive verification codes when signing in with my password
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,619 questions
asked
2026-11-07T17:42:06.8166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 14.000000000000002%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERR%3C/text%3E%3C/svg%3E)
Ray Roberts
0
Reputation points
answered
2026-11-07T18:17:33.9766667+00:00
EmilyS726
278.4K
Reputation points
Independent Advisor
1 answer
Back up New Outlook data
How to back up New Outlook contacts before deleting and reinstalling new Outlook
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
12,278 questions
asked
2026-11-07T17:06:19.36+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 47%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jinni Benson
0
Reputation points
answered
2026-11-07T18:10:12.8233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 38%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Marcin Policht
112.5K
Reputation points MVP
Volunteer Moderator
1 answer
Captcha is not working
Captcha is not working. I am trying to send a message that requires capcha and it is not working #helpwithcaptcha
Microsoft Edge | Other | Windows 11
Microsoft Edge | Other | Windows 11
Other issues or features related to Microsoft Edge on Windows 11
3,702 questions
asked
2026-11-07T18:07:00.8833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 46%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Julia Souther
0
Reputation points
answered
2026-11-07T18:09:21.2333333+00:00
AI answer
2 answers
One of the answers was accepted by the question author.
Microsoft forces SMS verification to an unrecognised phone number despite having 7 authentication methods configured
Hello, I am experiencing an issue with the sign-in verification process for my Microsoft account. Authentication methods configured Under my account's Security page, I currently have seven ways to authenticate my sign-in: Password Email verification code…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,619 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 61%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EO%3C/text%3E%3C/svg%3E)
2 answers
I am adding my son to family 365 but he gets error message
I have 365 family. I am adding my son with his new windows computer. 365 says "sorry, something went wrong" try again or wait. it won't let him activate.
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,883 questions
asked
2026-11-07T17:48:47.19+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 52%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Jon Huard
0
Reputation points
answered
2026-11-07T18:06:43.7766667+00:00
Stefan Blom
357.3K
Reputation points MVP
Volunteer Moderator
2 answers
Group with no owners
Hello Colleagues, I need to obtain ownership for a group, but this group has no owners. What can be done in this situation? Thank you in advance!
Outlook | Web | Outlook on the web for business | Contacts
Outlook | Web | Outlook on the web for business | Contacts
Organizing and accessing contact information in Outlook on the web for business
171 questions
asked
2026-11-05T09:39:04.9266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 35%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPJ%3C/text%3E%3C/svg%3E)
Pimejenok, Júlia Boriszovna (SMO RI LCE HU 6)
0
Reputation points
commented
2026-11-07T18:01:44.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 28.000000000000004%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Alina Le
5,805
Reputation points
Independent Advisor
2 answers
i am getting no audio device installed. Why?
Why would this computer say I have no audio device installed? I just purchased this computer less than 2 months ago. Please help me. How can get this fixed?
Windows for home | Windows 11 | Devices and drivers
24,942 questions
asked
2026-11-07T16:58:49.41+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 95%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPS%3C/text%3E%3C/svg%3E)
Parag Sampat
0
Reputation points
edited an answer
2026-11-07T18:01:18.5766667+00:00
Dio Xavier
298.3K
Reputation points
Volunteer Moderator
1 answer
One Drive missing files and folders on both PC app and Online Backup after factory reset
A couple of days ago I experienced a fatal error on my Windows 11 PC that automatic repair or booting in Safe Mode was unable to repair. Ultimately I was forced to wipe my PC and reinstall Windows 11 from a USB flash drive. After re-installing/signing…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,417 questions
asked
2026-11-07T18:00:20.15+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 90%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
SBrewer
0
Reputation points
answered
2026-11-07T18:01:05.1466667+00:00
AI answer
3 answers
I'm getting 100 plus junk mails a day,
I'm getting 100 plus junk mails per day, I block them and with in minutes there are more in my junk mail box.
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,558 questions
asked
2026-11-06T10:54:49.91+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 89%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKC%3C/text%3E%3C/svg%3E)
Kieran Cullen
0
Reputation points
answered
2026-11-07T18:00:34.5366667+00:00
Hornblower409
18,720
Reputation points