No Outlook connection

ronnie heyes 0 Reputation points
2026-11-13T12:45:46.3766667+00:00

Is the system down in WA94HE, I have no Outlook Hotmail connection.

Outlook | Web | Outlook.com | Email
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  1. AI answer

    2026-11-13T12:46:00.62+00:00

    Yes—there have been Outlook/Hotmail service incidents where users could not connect, and the recommended check is the Microsoft service status page.

    For a Hotmail/Outlook.com connection issue:

    • Check the service status page and expand Microsoft consumer products > Outlook.com.
    • If the service shows an incident, wait for Microsoft to restore it.
    • If the service looks healthy, try Outlook on the web to confirm whether the mailbox itself is accessible.
    • In classic Outlook, if the status bar shows Working Offline or Disconnected, reconnect from Send/Receive > Work Offline.
    AI-generated content may be incorrect. Read our transparency notes for more information.

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  2. DaveM121 948.5K Reputation points Independent Advisor
    2026-11-13T13:17:23.37+00:00

    Hi Ronnie,

    There is currently a world-wide outage affecting some Microsoft services, including Outlook, Hotmail, Clipchamp, Microsoft 365, Copilot, OneDrive... etc. It is a server-side issue that Microsoft indicate they are working to correct.

    There are some indications at the moment that some services are becoming accessible again.

    Also, some people indicate they can now access their Email on a mobile device, while it is still not working on a PC.

    You can monitor their progress on this link https://status.cloud.microsoft/ or on the Microsoft Twitter page: https://x.com/MSFT365Status/status/2120938282204688468

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