After update for Windows 11, version 26H2 volume can no longer be controlled from Keyboard or Mouse.

Daniel Dumitru 1 Reputation point
2026-11-13T10:07:11.86+00:00

After the following updates, i can no longer control volume from USB controllers like keyboard and mice:

  • Windows 11, version 26H2
  • 2026-11 Security Update (KB5132061) (26300.9974)

Last week I was able to control them, now I am not.

I have not installed any piece of software in the last 2 weeks, I ran the update a few days ago.

Please help with this issue.

Windows for home | Windows 11 | Windows update
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  1. DaveM121 948.5K Reputation points Independent Advisor
    2026-11-13T10:41:13.92+00:00

    Hi Daniel,

    1

    Right click your Start Button and open Device Manager.

    Expand the 'Sound, Video and Game Controllers' section.

    Please provide a screenshot of that full Device Manager window.

    2

    Click your Start Button, then just type msinfo and press Enter, please provide a screenshot of the resulting System Information window.

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