Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Microsoft currently reports service degradation affecting Microsoft 365 and consumer services, but the public status information does not confirm that the outage is specifically limited to or still affecting the U.S. Pacific region.^1^
Check whether your account is affected
- Business or school account: Ask a Microsoft 365 administrator to open Microsoft 365 admin center → Health → Service health. Review active incidents for the affected service—such as Exchange Online, Teams, or SharePoint—and check the listed user, tenant, and regional impact. Microsoft states that this dashboard provides more detailed, tenant-targeted information than its public status pages.^2^
- Personal or family account: Check the public Microsoft service-health page. Microsoft also directs Outlook.com users there for current availability information.^3^
The separate Microsoft 365 network health page currently lists no network issues, but that does not rule out an application-service incident. If your tenant’s Service health dashboard shows no incident while multiple users remain affected, an administrator should open a support request from Microsoft 365 admin center → Help & support.
References