Using classic Outlook for Windows in business environments
Hi @Edward Chau
I understand how frustrating this downtime must be, especially when you rely on Outlook for your daily work.
According to Microsoft's latest update, Microsoft is still investigating the traffic management issues and working to improve the stability of the affected services. However, Microsoft has not yet announced a confirmed estimated time for full service restoration.
The incident is currently classified as Service Degradation, and Microsoft is actively investigating and working to mitigate the issue.
- If you have Microsoft 365 administrator privileges, please sign in to the Microsoft 365 Admin Center using this link to view the details of this issue.
- If you are an end user: you can check the Microsoft 365 Service Status for the latest service availability updates.
Please kindly note that this is a user-to-user support forum, and I’m an end user just like you, not a member of the product team. As such, I’m unable to directly influence or expedite the resolution, nor can I provide a confirmed timeline for when the issue will be fully resolved and all services will return to normal. However, please rest assured that the relevant teams are working hard to resolve this issue as soon as possible.
Hopefully, Microsoft will restore the affected services soon. Thank you for your patience while Microsoft works to resolve the issue.