Microsoft is currently reporting an Outlook/Microsoft mail service disruption, but no verified restoration time is available; monitor the live Microsoft service-status page for recovery updates.^1^
The disruption can affect mailbox access through Outlook on the web, desktop and mobile clients, and it may delay email delivery. Because this is a Microsoft-side incident, reinstalling Outlook, changing your password, or repeatedly reconfiguring the account is unlikely to restore service.
- Personal Outlook.com, Hotmail, or Live account: Check the consumer service-status page.^2^
- Work or school account: Check the Microsoft 365 status page above. If available, your organization’s Microsoft 365 administrator can also review incident details in the admin center.
- After Microsoft marks the incident resolved, close and reopen Outlook or refresh Outlook.com. Delayed messages may take additional time to arrive.
- If the status shows normal but your mailbox still fails, use Help in Outlook.com, enter the problem, and select Still need help? → Yes to contact support.^3^
The public status information confirms the current degradation, but it does not establish that it has lasted exactly eight hours or provide a firm completion time.
References
- Microsoft service health status
- Microsoft service health status
- Fixes or workarounds for recent issues on Outlook.com | Microsoft Support