When is outlook coming back on line

Microsoft has not published a restoration estimate for a current Outlook.com interruption, so check the live Microsoft Service Health Status page for the latest update.

• If Outlook.com is shown in red or amber: this is a service incident. Wait until the status returns to green, then try signing in again. Microsoft specifically directs users who cannot access Outlook.com to this status page.^1^
• If the status is green: the problem may be specific to your account rather than a general outage. Use Microsoft’s sign-in troubleshooter; it can address blocked accounts, password problems, or identity verification requests.^2^
• If you can sign in but the mailbox will not load: in Outlook.com, select Help → Help, search for the problem, then scroll to Still need help? → Yes to contact Outlook.com support.^3^

Crowd-sourced outage reports may show that other users are experiencing problems, but they do not provide an official recovery time.

References

1. Fixes or workarounds for recent issues on Outlook.com | Microsoft Support
2. How to sign in to Hotmail | Microsoft Support
3. How to get support for Outlook.com | Microsoft Support