Microsoft Clipchamp Automatically Signs Me Out After Login and Microsoft Account Storage Details Cannot Be Retrieved

Wei Jun Loh 20 Reputation points
2026-11-13T01:30:48.26+00:00

Hello Microsoft Support Community,

I am experiencing an issue when accessing Microsoft Clipchamp through my web browser.

Whenever I visit the Microsoft Clipchamp website and sign in with my Microsoft account, Clipchamp automatically signs me out shortly after logging in. I have tried signing in multiple times, but the issue continues to occur.

Additionally, when I visit the Microsoft Account Storage page, I encounter the following error message: "We couldn't get Microsoft storage details for your account. Refresh and we'll try again.User's image

I have already refreshed the page and attempted to access it several times, but the same error message keeps appearing.

Microsoft 365 and Office | Clipchamp | For home
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Answer accepted by question author
EmilyS726 280.2K Reputation points Independent Advisor
2026-11-13T02:03:21.7566667+00:00

Hello

There's currently a global outage affecting some Microsoft services, including Outlook, OneDrive, Copilot. and other web services. It is an issue on Microsoft's end. Service status can be monitored here https://status.cloud.microsoft/

Or via Msft's X/Twitter page: https://x.com/MSFT365Status/status/2120938282204688468

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