My Copilot is not working at all. Just blank

Jane Ward 0 Reputation points
2026-11-13T01:12:58.8233333+00:00

When I pull up the Copilot app on my desktop, it is just blank. When I try to access it on the website, it just thinks and thinks and thinks. I have Microsoft 365 Personal which has always included Copilot, but now it is not working. I have restarted my computer, I have downloaded the app and installed it again. I keep asking the Get Help app, but it also just thinks for ever.

Microsoft Copilot | Windows Copilot | App
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  1. Emma1-N 15,005 Reputation points Microsoft External Staff Moderator
    2026-11-13T07:59:19.4866667+00:00

    Hello Jane Ward,

    There's currently a global outage affecting some Microsoft services. It is an issue on Microsoft's end. Service status can be monitored here Service Health Status.

    There is no estimated time for when services will be restored, but Microsoft is already working to bring them back online.

    Thank you for your patience.

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