Microsoft has not published a verified restoration time for today’s Outlook.com access problems, so monitor the Microsoft Service Health Status page for the repair estimate or next update: https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect. Microsoft specifically directs Outlook.com users with access problems to that page.^1^
User reports indicate that some people are experiencing Outlook problems today, but this crowd-sourced reporting does not establish a worldwide outage or provide an official repair time.^2^
If Service Health shows no incident
The problem may be limited to your account. If you can open Outlook.com:
- Select Help on the menu bar.
- Enter a description of the access problem.
- If self-help does not resolve it, scroll to Still need help?
- Select Yes to contact Outlook.com support.
If you cannot sign in at all, use the account support option listed under Still need help? on Microsoft’s send/receive troubleshooting page.^3^
Avoid repeatedly changing your password unless Microsoft reports a sign-in or account-security issue; that will not resolve a service outage.
References
- Fixes or workarounds for recent issues on Outlook.com | Microsoft Support
- Microsoft Outlook down? Current problems and outages | US
- Can't send or receive email in Outlook.com | Microsoft Support