How do I unlock my Microsoft account

James Kenneth Robertson 0 Reputation points
2026-11-12T22:33:34.4766667+00:00

I have been locked out of my outlook account and now my word account. I recently changed my password and now cannot get in.

Outlook | Web | Outlook.com | Account management, security, and privacy
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  1. John DeV 171.5K Reputation points Independent Advisor
    2026-11-12T23:07:10.9666667+00:00

    Hi, good day!

    This could be related to the ongoing Microsoft service disruption affecting multiple Microsoft services, including Outlook.

    For now, I recommend waiting until Microsoft restores the affected services before attempting further troubleshooting.

    You can monitor the latest updates here:

    Microsoft Service Status: https://status.cloud.microsoft/

    Microsoft 365 Status on X: https://x.com/MSFT365Status

    As community forum helpers, we don't have access to Microsoft's internal updates or a confirmed restoration time.

    If you're still unable to sign in after services are restored, please let me know so we can look into the account recovery options.

    Sorry for the inconvenience, and thank you for your patience.

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