Azure for Students – Incorrect University Name During Registration

Ali Mohamed Sheta 0 Reputation points
2026-11-12T19:07:17.04+00:00

Hello Microsoft Support,

I am trying to register for the Azure for Students offer using my academic email from Egypt University of Informatics (EUI), Egypt.

During the registration process, I accidentally selected/entered "Damietta University" as my university name and clicked Next.

I am now on the "Your Profile" page, and I cannot go back to the previous step to correct the university name.

Could you please help me correct my university information or reset the student verification process so I can complete my registration with the correct university?

Thank you for your help.

Azure Cloud Services
Azure Cloud Services

An Azure platform as a service offer that is used to deploy web and cloud applications.

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  1. AI answer

    2026-11-12T19:08:17.3+00:00

    Submit an Azure for Students support request asking Microsoft to reset or correct the verification record; the university selection cannot be edited from the Your Profile page after that registration step has been completed.

    Request the correction

    1. Open the dedicated Azure for Students support form: https://aka.ms/azureforstudentssupport This route is intended for student-verification problems and does not require an active Azure subscription. The support team can review and, where appropriate, reset or unlink a verification record.^1^
    2. Provide:
      • Your full name.
      • The Microsoft account used for registration.
      • Your EUI academic email address.
      • Correct institution: Egypt University of Informatics (EUI), Egypt.
      • Incorrect institution selected: Damietta University.
      • The approximate date and time of the registration attempt.
      • A screenshot of the Your Profile page, with sensitive information hidden.
      • Proof of current enrollment or a student ID, if requested.
    3. Paste a request such as:

      During Azure for Students registration, I accidentally selected Damietta University instead of Egypt University of Informatics (EUI), Egypt. I clicked Next and am now on the Your Profile page, which does not provide an option to return to the institution-selection step. Please correct the institution associated with this attempt or reset/unlink my student-verification record so I can register again using the correct university. My academic email belongs to EUI.

    4. Do not create repeated applications with different Microsoft accounts while the request is being reviewed. Ask support to confirm whether the existing attempt should be resumed or restarted.

    If the dedicated form is unavailable, submit an Azure support request and categorize it under Subscription Management / Azure for Students verification. Include the same institution details, screenshot, and enrollment evidence.^2^

    Azure for Students requires verification through the institution’s email address, attendance at an accredited degree-granting institution as a full-time student, and an age affirmation of 18 or older. The offer is limited to one subscription per eligible customer.^3^


    References

    1. How to Fix the Issue of Student Verification for Azure for Student - Microsoft Q&A
    2. How to Fix the Issue of Student Verification for Azure for Student
    3. What is Azure for Students?
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