Hi. I'm David, and I'm happy to help you.
To be able to assist you better, please clarify the following:
Are you able to connect other Bluetooth devices (like a mouse or headphones) to the PC?
What is the manufacturer and model of the stylus pen?
Also, what is the manufacturer and model of your computer?
If you prefer, you can share a screenshot of your system information.
- Press "Windows + R", type
msinfo32and press Enter.
Maximize the window and use the shortcut "Windows + Shift + S" to use the screenshot tool.
Looking forward to your reply.