My microsoft word can't be open

Question

My microsoft word can't be open

CHILUKOTI RAVI KUMAR 0

My microsoft word can't be open, i don't know what happen, please help me,

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2 answers

Your answer

Answer 1

Stefan Blom 357.6K MVP Volunteer Moderator

We have seen several reports like yours over the past few days.

Are you seeing a suggestion to Repair Now? If you have tested it, you already know that that option may fail.

Instead, do the following: Exit all Office apps and run an Online Repair. Before you begin, verify that your Office product is associated with your account at https://account.microsoft.com/services so that you can reinstall, which is a common final step of an Online Repair.

Instructions for repairing Office can be found in the article at https://support.microsoft.com/en-us/office/lifecycle/repair-an-office-application .

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Answer 2

Run a full Online Repair of Microsoft Office from Windows Settings; this is more thorough than the Repair Now button in Word’s error message.

1. Perform an Online Repair

Close Word and all other Office applications first.

Windows 11

Right-click Start and select Installed apps.
Find Microsoft 365 or Microsoft Office.
Select the three dots (…) next to it, then Modify.
Select Online Repair → Repair.
Follow the prompts, restart the computer if requested, and open Word again.

Windows 10

Right-click Start and select Apps and Features.
Select Microsoft 365 or Microsoft Office.
Select Modify.
Choose Online Repair → Repair.
Complete the repair and try Word again.

Online Repair repairs the entire Office installation, even when only Word is affected. If your installation shows an MSI repair window instead, select Repair → Continue.^1^

2. If Word still fails, test Safe Mode

Press Windows key + R.
Enter:

winword /safe

Press Enter.

If Word opens and its title bar says Safe Mode, an add-in may be interfering:

Select File → Options → Add-Ins.
At the bottom, select COM Add-ins from the Manage list, then select Go.
Clear one add-in, select OK, and restart Word normally.
Repeat until Word starts. Older ABBYY FineReader, PowerWord, and Dragon Naturally Speaking add-ins are known potential conflicts.^2^

If Word does not open in Safe Mode, skip the add-in steps.

3. If Online Repair does not fix it

Use Microsoft’s Office uninstall troubleshooter to remove Office, restart the PC, and reinstall Office. Run the troubleshooter on the affected computer; it requires Windows 10 or later and currently cannot uninstall Office 2024.^3^

Before uninstalling, ensure that the Microsoft account used to purchase or activate Office is available, because it will be needed for reinstallation and activation.

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