This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 19%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOO%3C/text%3E%3C/svg%3E)
My word document isn't opening. What could be the problem
A family of Microsoft word processing software products for creating web, email, and print documents.
Is the problem with a particular document?
You are able to start Word normally and create new documents?
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 70%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
In the meantime, I suggest trying an Online Repair to thoroughly repair any issues with the Office installation:
In the search bar, type Control Panel > Programs and Features > find Microsoft 365/Office > right-click it > select Change > then run Online Repair.
If the issue persists, please answer the following questions to help determine what may be causing the problem:
1. What changes did you make to your computer or subscription before the issue started?
2. Is this issue only occurring when you open Word, or does it also affect Excel and PowerPoint?