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Lost access to Azure subscription and tenant after removing last Entra administrator - Subscription ID available and billing continues
Request Type: Subscription Ownership Recovery / Tenant Lockout
I am the billing owner of an Azure subscription and can provide invoices, billing verification, and payment verification.
Issue Summary:
I accidentally removed the only administrative account from Microsoft Entra ID and Azure RBAC for this subscription.
Current Symptoms:
- Azure Portal shows no directories.
- Azure Portal shows no subscriptions.
- Help + Support reports that I do not have access to view services.
- Sign-in attempts may return "Selected user account does not exist in tenant".
- Billing continues and Azure invoices are still being generated.
Verification Information:
- I am the billing owner of the subscription.
- I have access to the billing account.
- I can provide Subscription ID, Tenant ID, invoices, billing verification, payment verification, and any additional proof of ownership privately if requested by Microsoft.
Recovery Request:
Please assist with recovery of administrative access to the Microsoft Entra tenant and Azure subscription. The tenant is still active, but there are currently no accessible administrative accounts available to manage the subscription.
I can provide invoices privately upon request for ownership verification.