Welcome Lisa Atkins,
Thanks for reaching out to Microsoft Q&A Forum. I understand there is a clicking sound in your audio while you listen to music through headphones, and it seems to be getting louder.
To narrow this down, could you please share:
- Are your headphones wired (3.5 mm), USB, or Bluetooth? Does the clicking also happen with a different pair of headphones or with speakers?
- Does the clicking happen with all sounds (for example, system sounds and videos), or only in the app you use to play music?
In the meantime, you can try these steps:
1, Change the audio format of your headphones
- Go to Start > Settings > System > Sound.
- Select your headphones under Output.
- Under Output settings, open the Format list and choose a different option, such as 24 bit, 48000 Hz or 16 bit, 44100 Hz.
- Play music again and check whether the clicking continues.
2, Turn off exclusive mode
- Go to Start > Settings > System > Sound > More sound settings.
- On the Playback tab, right-click your headphones and select Properties.
- On the Advanced tab, uncheck Allow applications to take exclusive control of this device.
- Select Apply, then OK.
3, Adjust power settings
- Go to Start > Settings > System > Power & battery and set Power mode to Best performance.
- If you use USB headphones, open Control Panel > Hardware and Sound > Power Options > Change plan settings > Change advanced power settings.
- Expand USB settings > USB selective suspend setting and set it to Disabled. Note: This option may not appear on some devices.
4, Perform a clean boot to check for background app interference
- Press Windows + R, type
msconfigand press Enter. - On the Services tab, check Hide all Microsoft services, then select Disable all.
- Open Task Manager > Startup apps and disable all listed apps.
- Restart your PC and test the audio again.
- If the clicking stops, re-enable the services and apps a few at a time to find the cause. When you are done, return
msconfigto Normal startup.
Looking forward to your update.