issues with transcribe funtion

Amanda Rangassamy 0 Reputation points
2026-11-08T14:06:40.87+00:00

Please can you help me as I cannot upload an audio file for transcription from Word

Microsoft 365 and Office | Word | Other | Windows
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  1. Manoel Barros 23,280 Reputation points Independent Advisor
    2026-11-08T15:09:47.7833333+00:00

    Hi!

    What exactly is happening? Does the “Upload audio” button fail to appear or become grayed out? Does the upload get stuck, or does an error message appear?

    It’s important to know exactly what is occurring, as each issue may require a different solution.

    Also, does this problem happen with just one specific audio file, or with all audio files? I recommend testing with an audio file that you know has worked in the past. This will help you determine whether the issue lies with the audio file itself.

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