In the Teams iPhone app, Add account immediately shows “Try again later,” before it asks for a passkey.

Julian Maurer 0 Reputation points
2026-11-08T13:32:57.83+00:00

My personal Teams account works on my computer, and I can sign in to my Microsoft account with a passkey in Safari on the same iPhone. In the Teams iPhone app, Add account immediately shows “Try again later,” before it asks for a passkey. I’ve reinstalled Teams, removed the saved sign-in entries, entered the address manually, and restarted the iPhone. My work account signs in on the same Teams app.

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
0 comments No comments

2 answers

Sort by: Oldest
  1. Roebe Ta 1,825 Reputation points Independent Advisor
    2026-11-08T13:53:16.44+00:00

    Hello @Julian Maurer ,

    Good day! I hope you are doing well.

    To help me provide the most accurate and effective troubleshooting steps for this issue, could you please share a bit more information about your setup?

    • What iPhone model are you using, and which iOS version is installed?
    • What version of the Microsoft Teams app is currently installed?
    • Is the affected account a personal Microsoft account (Outlook.com, Hotmail.com, Live.com, etc.) or a Microsoft 365 work/school account?
    • Do you receive any error code or additional message along with "Try again later"?
    • Does the issue occur on both Wi‑Fi and cellular data?
    • Have you previously been able to sign in to this account in the Teams app on this device?
    • If possible, could you provide a screenshot of the error message (with any personal information removed)?

    This additional context will help me better understand your environment and the troubleshooting steps already performed so I can tailor my recommendations accordingly.

    I look forward to your response and will be glad to continue working with you to get this resolved.

    Kind regards.

    Was this answer helpful?


  2. Julian Maurer 0 Reputation points
    2026-11-08T21:23:03.7933333+00:00

    User's image

    Was this answer helpful?

    0 comments No comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.