Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
Accessing and using Microsoft Teams on smartphones and tablets across platforms
In the Teams iPhone app, Add account immediately shows “Try again later,” before it asks for a passkey.
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Julian Maurer
0
Reputation points
My personal Teams account works on my computer, and I can sign in to my Microsoft account with a passkey in Safari on the same iPhone. In the Teams iPhone app, Add account immediately shows “Try again later,” before it asks for a passkey. I’ve reinstalled Teams, removed the saved sign-in entries, entered the address manually, and restarted the iPhone. My work account signs in on the same Teams app.
Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
2 answers
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Roebe Ta 1,825 Reputation points Independent Advisor2026-11-08T13:53:16.44+00:00 Hello @Julian Maurer ,
Good day! I hope you are doing well.
To help me provide the most accurate and effective troubleshooting steps for this issue, could you please share a bit more information about your setup?
- What iPhone model are you using, and which iOS version is installed?
- What version of the Microsoft Teams app is currently installed?
- Is the affected account a personal Microsoft account (Outlook.com, Hotmail.com, Live.com, etc.) or a Microsoft 365 work/school account?
- Do you receive any error code or additional message along with "Try again later"?
- Does the issue occur on both Wi‑Fi and cellular data?
- Have you previously been able to sign in to this account in the Teams app on this device?
- If possible, could you provide a screenshot of the error message (with any personal information removed)?
This additional context will help me better understand your environment and the troubleshooting steps already performed so I can tailor my recommendations accordingly.
I look forward to your response and will be glad to continue working with you to get this resolved.
Kind regards.
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Julian Maurer 0 Reputation points
2026-11-08T14:01:00.0333333+00:00 - What iPhone model are you using, and which iOS version is installed? 17, 27.2
- What version of the Microsoft Teams app is currently installed? Latest
- Is the affected account a personal Microsoft account (Outlook.com, Hotmail.com, Live.com, etc.) or a Microsoft 365 work/school account? personal hotmail.com
- Do you receive any error code or additional message along with "Try again later"? No
- Does the issue occur on both Wi‑Fi and cellular data? Yes
- Have you previously been able to sign in to this account in the Teams app on this device? Yes
- If possible, could you provide a screenshot of the error message (with any personal information removed)?
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