Other features or issues related to Microsoft Partner Center
Microsoft Store app submission blocked despite completed tax and payout verification
I am an individual developer attempting to submit a paid Windows desktop application to the Microsoft Store.
All sections of my application submission are marked Complete, including the application package, pricing and Store listing.
I have also completed my tax and payout setup in Microsoft Partner Center. Under Account settings → Payout and tax profile assignment, the statuses are:
Tax profile status: Complete
Payment profile status: Complete
Verification status: Complete
Despite this, my application remains "In draft" and displays the warning:
"You need to update your tax and payout information before you can charge money."
The "Submit for certification" button is disabled.
I have waited more than 24 hours since verification was completed and have tried both Chrome and Microsoft Edge, but the problem remains.
I also attempted to contact Partner Center Support, but the Microsoft Engage Center login page does not finish loading in either browser.
Could a Microsoft representative advise how to resolve this account-level validation issue or direct me to the appropriate Partner Center support team?
Thank you.