Lost access to a locked mail adress

Leffe 0 Reputation points
2026-11-06T23:12:30.8566667+00:00

Hi.

I have been locked out of my main email adress for over a year now. It was because of multiple wrong password errors.

I have been trying to retrieve it for all this time and everytime i hit a snag. Whether it be when i film in the information i have on hand and it’s not sufficiant to prove its me who owns the account to ”you need to verify from the code we sent to your backup account” (paraphrasing)

I wish I could get that code from the account you sent to the backup account. But I can’t. Since it’s my fathers. We do not have a good relationship and I cannot get in touch with him. It is also locked to my old phone number I had 2-3 years ago. And to make the matter worse I don’t have my old credit card.I’ve just sent a help ticket again with some of the information I have on hand in this moment.

please help me get in contact with someone or please call me.

I’m desperate since I got a lot of accounts linked to it including a Facebook account, authenticators, game pass and a lot more. I can’t access anything.

Thank you in advance

/leffe

Outlook | Web | Outlook.com | Account management, security, and privacy
0 comments No comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.