Managing personal Outlook.com account settings, security, and privacy
Lost access to a locked mail adress
Hi.
I have been locked out of my main email adress for over a year now. It was because of multiple wrong password errors.
I have been trying to retrieve it for all this time and everytime i hit a snag. Whether it be when i film in the information i have on hand and it’s not sufficiant to prove its me who owns the account to ”you need to verify from the code we sent to your backup account” (paraphrasing)
I wish I could get that code from the account you sent to the backup account. But I can’t. Since it’s my fathers. We do not have a good relationship and I cannot get in touch with him. It is also locked to my old phone number I had 2-3 years ago. And to make the matter worse I don’t have my old credit card.I’ve just sent a help ticket again with some of the information I have on hand in this moment.
please help me get in contact with someone or please call me.
I’m desperate since I got a lot of accounts linked to it including a Facebook account, authenticators, game pass and a lot more. I can’t access anything.
Thank you in advance
/leffe