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I have a work account paid by me as a sole trader, and I've been using copilot online all year and all of a sudden this morning after half a dozen requests I get a message that I used my daily chat limit and to try again later. Then it says to upgrade. Monthly I create an agenda for our committee meeting then prepare the minutes and I haven't had any issues. How do I work out why I've just started having this issue. thanks
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
I usually just type in copilot in the url bar and it comes up. I've just gone to both links you provided above and my information is in both but I can't continue as I get the "you have reached your daily limit, try again tomorrow" message.
The screenshot is what I see when I go to Billing.
I mean, copilot.microsoft.com comes up.
I pay a subscription through Webcentral.
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Hello Maria Shaw,
I understand why this is confusing, especially since you've been using Copilot for your committee work all year without encountering this limit.
Having a paid Microsoft 365 business account doesn't necessarily mean you have a Microsoft 365 Copilot license, and the limits can depend on which Copilot experience you're using.
Could you clarify two things?
This should help us determine whether the message relates to your current subscription's usage limits or whether something unexpected is happening.
Hello Maria Shaw,
Just check in to see how things are going. Let me know if you need anything.
I have a work account as a sole trader