Certificate not received yet

Allow up to 24 hours after passing DP-900 for the result and certificate to appear in your Microsoft Learn profile, then check the Credentials → Certifications section using the same account used to register for the exam.^1^

Check and download the certificate

1. Sign in to your Microsoft Learn profile.
2. Select your profile picture, then Profile.
3. Select Credentials in the left menu.
4. Open the Certifications tab.
5. Find the DP-900 certification and select View certification details.^2^
6. From the Certification Dashboard, select View Certificates, select the certificate, and download it.^3^

If it is still missing after 24 hours

• Try every personal, work, or school Microsoft account that might have been used during exam registration. Multiple Learn profiles are a common reason that an earned credential appears to be missing.
• Check Profile → Transcript to see whether the passed exam is recorded.
• If neither the exam nor certification appears under the correct profile, contact Microsoft Credentials Support through the support link provided in the missing-certifications guidance.^4^

Include your exam date, exam name, score report, exam provider, and Microsoft Certification ID if available. Do not post those details publicly.

If the exam was taken through Certiport

Certiport-earned exams and certifications currently do not appear in the Microsoft Learn profile. Manage and download the credential through your Certiport Test Candidate account instead; contact Certiport Customer Service for account problems.^4^

The Azure Data Factory tag is unrelated to certification delivery; missing exam credentials are handled by Microsoft Credentials Support rather than the Azure product forum.

References

1. Certification process overview
2. Frequently asked questions (transcript)
3. Access your certificates, badges, and transcript
4. Missing Exams or Certifications