Hello Kev risany,
Welcome to Microsoft Q&A forum.
Before we proceed, may I know where you are buying the robux from, and the platform you are playing the game on?
I'm waiting for your reply.
My robux didn't arrive
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 9%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKR%3C/text%3E%3C/svg%3E)
Kev risany
0
Reputation points
I didn't get my robux and microsoft and xbox doesent help
Windows for home | Other | Gaming
1 answer
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 72%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Carl-L 24,905 Reputation points Microsoft External Staff Moderator2026-10-28T06:57:28.6833333+00:00 -
Carl-L 24,905 Reputation points Microsoft External Staff Moderator
2026-10-29T10:05:28.1333333+00:00 Hello Kev risany,
Just checking in to make sure that you have received my reply. Please let me know if you have any updates.
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Kev risany 0 Reputation points
2026-11-07T18:24:56.33+00:00 I was signed in on xbox and bought it from my microsoft account balance and it was from xbox.com store
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