How to recover a deleted email

Ian Dellaway 0 Reputation points
2026-10-17T09:20:39.8333333+00:00

How can i recover a deleted email which I deleted 4 days ago

Outlook | Web | Outlook.com | Email

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  1. Jhun Buala 6,315 Reputation points Independent Advisor
    2026-10-17T11:13:54.7566667+00:00

    Hi Ian,

    Good day. If you deleted an email, there's still a chance to recover it.

    1. Go to Outlook.com using a computer browser and sign in to your account.
    2. Open Deleted Items. If you find the email, select it and choose Move > Inbox.
    3. If it's not there, stay in Deleted Items and click Recover items deleted from this folder at the top.
    4. Find the email, select it, and click Restore.

    If the email still cant be find in either location, it may have been permanently deleted. For a work or school account, your Microsoft 365 administrator may be able to help recover it, depending on the mailbox's retention settings.

    Regards,
    Jhun

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  2. AI answer

    2026-10-17T09:21:07.8866667+00:00

    An email deleted four days ago should normally still be recoverable in Outlook.com because deleted messages and items removed from Deleted Items are retained for 30 days.^1^

    Recover the email

    1. Sign in to Outlook.com using a PC or Mac browser.
    2. In the left folder pane, open Deleted Items.
    3. If the email is there:
      • Select its checkbox.
      • Select Move on the Home ribbon.
      • Choose Inbox or another folder.

    If it is no longer in Deleted Items

    1. Keep Deleted Items selected.
    2. At the top of the message list, find Recover items deleted from this folder and select Recover.
    3. Select the deleted email.
    4. Select Restore.

    Outlook restores the message to its original folder when possible; if that folder no longer exists, the message goes to the Inbox.^1^

    The Recoverable Items folder cannot be accessed from the Outlook mobile apps or a mobile browser, so use a computer.^1^

    If the email does not appear in either location, it has probably been permanently removed. For a work or school mailbox, contact the organization’s Microsoft 365 administrator because its retention policy may differ.

    References

    1. Web
    AI-generated content may be incorrect. Read our transparency notes for more information.

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