issues with co-pilot on windows11 pc

Question

issues with co-pilot on windows11 pc

John Ridges 0

After getting about 95% of the instructions wrong for two days, I asked to speak with a manager. Copilot directed me here and drafted this for me: “Copilot gave me repeated incorrect instructions for Ancestry tree editing over several days. This caused wasted time and confusion. I need more reliable guidance.”

What concerns me is how much other bad information has it given me for the past year since a bought my latest pc. Having Copilot with windows11 were reasons i made the purchase. That seems to be a mistake. I can send you the lengthy exchange and someone can evaluate how many times the wrong directions were given. Thanks for your attention, [moderator's note: PII removed]@yahoo.com

John Ridges 0 Reputation points

2026-10-09T13:44:43.6566667+00:00

i'm just trying to give you feedback so that we can improve Copilot. i use other products and copilot seems to be lagging behind.

2 answers

Your answer

John Ridges 0 Reputation points

2026-10-09T13:44:43.6566667+00:00

i'm just trying to give you feedback so that we can improve Copilot. i use other products and copilot seems to be lagging behind.

Answer 1

For your privacy and security, I have covered the personal information included in your post. Please avoid sharing any personal or sensitive information publicly, such as serial numbers, order details, email addresses, phone numbers, or case-related information.

Hi John Ridges,

Thanks for clarifying that your intention is to help improve Copilot. I understand why receiving incorrect instructions repeatedly would make you question the reliability of other responses. AI-generated content may sometimes be incorrect, which is why feedback like yours is so valuable in helping Microsoft improve Copilot and make the experience more reliable over time.

The best way to report this is to use Thumbs down on the specific responses that were incorrect and briefly explain what was wrong or what you expected instead. You can also select … > Send feedback > Report a problem in the Copilot app and include a few representative examples or screenshots.

Please note that this is a user-to-user support forum, so contributors cannot access Copilot’s back-end systems or formally review the full conversation on Microsoft’s behalf. For your privacy, please also remove the email address visible in your public post and redact any personal information before sharing screenshots or conversation excerpts. Thank you so much for your understanding.

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Answer 2

Copilot can generate inaccurate or inappropriate content, and important outputs should be reviewed, edited, and verified. Microsoft states that Copilot may make mistakes, misinterpret instructions, or be deceived by malicious hidden instructions.

To report this issue and have it investigated:

In the Copilot app, select the ellipsis (…) in the upper-right corner.
Select Send feedback.
Select Report a problem.
Include details such as when the problem started, the device and operating system, and screenshots.

Additional feedback options:

Use the thumbs up or thumbs down buttons on a Copilot response to submit detailed feedback.
For harmful or policy-related concerns, use the Microsoft concern reporting process.

If the issue is a technical support concern and more help is needed, use Microsoft Support contact options. Do not include personal contact details in the report body unless the support flow specifically requests them.